We maintained our webpages and project telephone hotlines so people could contact us, continued to distribute printed project information to letterboxes, and increased the volume of electronic updates as more people registered interest in our projects.
At SMNW Places precinct Cherrybrook we undertook telephone, online surveys and customised a digital platform for community engagement and to collect feedback on our development plans. We also produced a digital ‘coffee table’ booklet that encouraged people to engage with family and friends from the comfort of home, and provide us with structured feedback.
At Fennell Bay we held digital focus groups to understand people’s preferences for diverse housing and hosted online community information sessions inviting feedback on our development plans. Similarly, we leveraged online engagement for one-on-one engagement regarding our Queenscliff development.
Finally, a series of videos were created for Macarthur Gardens North and feedback was invited via an online survey.
Moving forward will continue to build our capacity for online engagement, combined with face-to-face interactions where possible, to broaden our reach and make it easier for people to engage with us.
Image: Landcom’s digital ‘coffee table’ conversation booklet about the Cherrybrook precinct
Back to Case StudiesAt SMNW Places precinct Cherrybrook we undertook telephone, online surveys and customised a digital platform for community engagement and to collect feedback on our development plans.
